Last updated: 20 September 2026
ScaleMarketingAI respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit scalemarketingai.com, contact us, book a Lead Conversion Review, or otherwise interact with our services.
1. Who we are
ScaleMarketingAI provides AI-powered marketing, lead-management, follow-up and conversion services to businesses.
For privacy-related questions or requests, contact:
Email: support@scalemarketingai.com
ScaleMarketingAI
Address: Capital Office, 124 City Road, London, EC1V 2NX
2. Information we collect
Depending on how you interact with us, we may collect:
- Your name
- Email address
- Business name
- Telephone number, where provided
- Information you include in contact forms, emails or messages
- Appointment or booking information
- Information about your business and marketing needs that you voluntarily provide
- Website usage information, such as pages visited, browser/device information, approximate location derived from IP address, and referral source
- Cookie and analytics information
We do not intentionally collect special-category personal information through this website.
3. How we collect information
We may collect information:
- Directly from you when you complete a form, contact us or book a call
- Through website analytics and cookies
- Through service providers that help us operate the website, communications or appointment-booking process
- From publicly available business sources where relevant to legitimate business-to-business outreach
4. How we use your information
We may use personal information to:
- Respond to enquiries
- Arrange and conduct Lead Conversion Reviews
- Provide and manage our services
- Communicate with prospective and existing clients
- Improve our website and services
- Measure website traffic and performance
- Maintain security and prevent misuse
- Keep appropriate business records
- Send relevant marketing communications where permitted by law
5. Lawful bases for processing
Depending on the circumstances, we may process personal information because:
- It is necessary to take steps at your request before entering into a contract
- It is necessary to perform a contract with you
- We have a legitimate business interest in responding to enquiries, operating and improving our services, and communicating with relevant business contacts
- You have given consent, where consent is required
- We need to comply with a legal obligation
Where we rely on legitimate interests, we consider whether our interests are balanced against your privacy rights.
6. Cookies and analytics
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and measure performance.
We currently use tools including Google Analytics / Google Site Kit for website analytics and CookieYes to manage cookie consent.
Where required, non-essential cookies will only be used after you have provided consent. You can change or withdraw your cookie preferences through the cookie controls available on our website.
7. Service providers
We may use trusted third-party service providers to help operate our business, such as:
- Website hosting providers
- WordPress and website technology providers
- Analytics providers such as Google
- Contact-form and email-delivery services
- Appointment-booking services
- CRM, automation and communication platforms
- Backup, security and cloud-storage providers
These providers may process personal information on our behalf only as necessary to provide their services.
8. International transfers
Some of our service providers may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that suitable safeguards are in place where required by applicable data-protection law.
9. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, responding to enquiries, maintaining business records and meeting legal obligations.
Different categories of information may therefore be retained for different periods.
10. Marketing communications
Where permitted by law, we may contact business prospects or existing contacts about services that may be relevant to them.
You can ask us to stop sending marketing communications at any time by replying to the message or contacting support@scalemarketingai.com.
11. Your rights
Depending on the circumstances, UK data-protection law may give you rights including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Request restriction of processing
- Object to certain processing
- Request transfer of certain information
- Withdraw consent where processing is based on consent
To exercise your rights, contact support@scalemarketingai.com.
You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you have concerns about how your personal information is handled.
12. Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no internet transmission or storage system can be guaranteed to be completely secure.
13. Third-party links
Our website may contain links to external websites or services. We are not responsible for the privacy practices of third parties, and you should review their privacy policies separately.
14. Changes to this Privacy Policy
We may update this Privacy Policy when our services, technology or legal obligations change.
The latest version will always be published on this page with the updated date shown above.
15. Contact us
For privacy questions, requests or concerns:
ScaleMarketingAI
Email: support@scalemarketingai.com
Website: scalemarketingai.com